1. Acceptance

By creating an Octonity account or using the Service you agree to these Terms and to our Privacy Policy. If you’re using Octonity on behalf of an organization, you confirm that you’re authorized to bind that organization.

2. The Service

Octonity is a workspace for planning, creating, scheduling, and publishing social media content, plus a marketplace for community templates. Specific features and limits depend on your plan, listed at octonity.com/pricing.

3. Your account

• You’re responsible for keeping your password and 2FA factors safe.
• One person per login. Team members get their own seats.
• You must be at least 16 years old, or the age of digital consent in your country, whichever is higher.
• You’re responsible for what happens under your account, including by team members you invite.

4. Your content

You own the content you upload, draft, schedule, and publish through Octonity. By using the Service you give us a limited license to host, process, and transmit that content solely so we can run the Service for you (e.g. push a post to LinkedIn at the time you scheduled it). That license ends when you delete the content or close your account.

If you publish a template to the Marketplace, you grant other Octonity users a license to use and adapt that template inside the Service. The Marketplace Terms (linked at checkout) apply.

5. Acceptable use

You agree not to use Octonity to:

• Violate any law, the terms of a connected social network, or someone else’s rights (including IP, privacy, or publicity).
• Send spam, run coordinated inauthentic behavior, or impersonate people or brands you don’t represent.
• Publish content that is illegal, defamatory, sexually explicit involving minors, or that incites violence or hate.
• Probe, scrape, or stress-test the Service outside of authorized research (see our security.txt).
• Resell, sublicense, or wrap the Service in a competing product without a written agreement.

We may suspend or terminate accounts that breach this section. For clear-cut abuse we may act without notice; otherwise we’ll contact the workspace owner first.

6. Plans, billing, and refunds

• Paid plans renew automatically until cancelled.
• You can cancel any time from Settings → Billing. Your plan stays active until the end of the period you’ve paid for.
• We’ll refund the unused portion if we materially break the Service and can’t fix it within 30 days, or if local consumer law requires it. Otherwise charges are non-refundable.
• Prices may change with at least 30 days’ notice. If you don’t agree, cancel before the change takes effect.

7. Third-party networks

Octonity connects to social networks (Instagram, LinkedIn, X, TikTok, Facebook, YouTube, and others) via their official APIs. Those networks have their own terms, rate limits, and outages. We do our best to shield you from them, but we can’t guarantee a third party won’t reject a post, change an API, or suspend a connection.

8. Service availability

We aim for 99.9% monthly uptime and post incidents at status.octonity .com. Business-plan customers get an SLA with service credits — see your order form.

9. Warranty disclaimer

The Service is provided “as is.” To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don’t guarantee the Service will be uninterrupted, error-free, or that every scheduled post will go out on time (see section 7).

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim arising from the Service is capped at the fees you paid us in the 12 months before the claim arose. Nothing in these Terms limits liability for gross negligence, willful misconduct, or anything else that can’t be limited by law.

11. Termination

You can close your workspace at any time from Settings → Workspace. We can suspend or terminate access if you materially breach these Terms and don’t fix it within 14 days of written notice, or immediately for clear-cut abuse. On termination your data is retained for 30 days for export, then permanently deleted (see the Privacy Policy for details).

12. Governing law

These Terms are governed by the laws of Germany, without regard to its conflict-of-laws rules. Exclusive jurisdiction lies with the courts of Berlin, unless mandatory consumer-protection law gives you the right to sue in your home jurisdiction.

13. Changes

We may update these Terms occasionally. For material changes we’ll email workspace admins at least 30 days in advance. Continued use after the effective date counts as acceptance.

14. Contact

Questions about these Terms? Email legal@octonity.com.