Every conversation, one inbox
DMs, comments, and mentions from six channels in a single thread view — assignable, answerable, and impossible to lose.
No card required · Cancel anytime · Built MENA-first
Customers don't care which app they messaged you on — they care whether you answered. Checking six inboxes is how Friday-afternoon messages die unanswered.
Octonity merges every conversation into one queue with full thread context, so the question asked on Instagram and the follow-up sent on Facebook read as what they are: one customer, one conversation.
- One queue for DMs, comments, and mentions across 6 networks
- Assign, resolve, and track with a full audit trail
- Per-channel filter chips + unread summaries
- Automated (auto-reply) threads land here too — humans take over seamlessly
Assignment with accountability
Route conversations to the right teammate, watch状态 move from open to resolved, and never rely on «I thought you had it» again — the audit trail knows.
Webhook-fast, not polling-slow
Meta conversations arrive via webhooks in real time — no refresh-and-pray lag while a hot lead cools down.
Reply where you triage
Answer directly from the inbox with a retry queue behind you for transient channel failures — no opening native apps, no lost drafts.
Want a walkthrough?
We'll show you the parts that match your workflow. 20 minutes, no sales script.