Turn comments into customers — automatically
Keyword-triggered public replies and instant DMs, powered by intent detection that understands “بكم” as reliably as “price”.
No card required · Cancel anytime · Built MENA-first
The busiest sales channel in MENA isn't your website — it's the comment section. Every «بكم؟» under a post is a raised hand, and every hour it waits unanswered costs conversions.
Octonity replies publicly, slides the details into the commenter's DMs within seconds, and keeps doing it at 3am. Because it shares the moderation engine, it reads intent — not just literal keywords — across 30+ languages and Arabic dialects.
- Keyword triggers on comments, DMs, and story replies
- Intent detection in 30+ languages — dialects included
- Public reply + private DM within seconds, 24/7
- Built in — no extra subscription bolted on
Comment-to-DM, the MENA way
Set a trigger — “PRICE”, “LINK”, or their dialect equivalents — and Octonity answers the comment publicly and delivers the price list, checkout link, or lead form privately. The public reply builds momentum; the DM closes the loop.
Automation that reads the room
A promo DM sent to an angry complaint is a small disaster. Moderation runs before automation: abuse gets hidden, genuine questions get answered — the bot never rewards a troll.
Everything lands in one inbox
Automated conversations flow into the same unified inbox as everything else, so a human can pick up the thread the moment a follow-up question needs one.
How is this different from ManyChat?
Two ways: triggers detect intent instead of literal keywords (so dialect variants of «price» all fire), and it's built into the same platform as your scheduling, inbox, and moderation — no extra subscription or separate tool.
What happens when someone asks a follow-up question?
The conversation lands in the unified inbox with full context, so a teammate takes over the moment a human is needed. Automation opens conversations; people close them.
Will the bot reply to angry or abusive comments?
No. Moderation runs before automation — abusive comments get hidden rather than answered, so a complaint never receives a cheerful promo DM.
Want a walkthrough?
We'll show you the parts that match your workflow. 20 minutes, no sales script.